With more than 40 years of experience, IMC has grown into a regular player in the HVAC market. The great advantage of working with this company is their 24/7 availability. This is achieved easily due to the great cooperation and flat structure between 12 people in the office and the large number of technicians (25) on the sites 

In 2016, IMC began looking for a program to digitally track all their refrigeration operations. Soon Climapulse emerged as an expert in the field and took steps towards digitalizing their processes with the ‘refrigeration’ module.

Previously, heating was their core business and refrigeration was in its infancy. But with the strong growth in cooling over the past few years, IMC sought a system that could run both cooling and heating in one. An obvious choice, of course, was to expand their current Climapulse package to include the ‘heating’ module. 

"Climapulse is easy to use and that applies to everyone!" says Ruben. "And I really mean everyone. A technician can consult the history of a device on site, the customer can easily follow the process and, back in the office, they can immediately see what was realized each day." 

When we asked Ruben whether he would recommend our service to others, the answer was clear. "100%! You can ask anyone, from the technicians to the people on the desk, and you’ll get the same answer. We are super satisfied precisely because it is so simple"