It was soon clear to TWS that working on paper was not good enough. They had initially ordered about 1,000 paper work orders but only ended up using around 20. At the start, they worked almost exclusively as a subcontractor for large companies. As a result of this, they soon learned about Climapulse. This, combined with those clunky paper work orders, convinced TWS to start working with Climapulse. A decision they don't regret to this day. 

Over the years, TWS has virtually stopped its subcontracting activities and has now built its own customer base. Business activities have also changed slightly. They may have started as a purely refrigeration company, but for about 2 years they have also specialized in heating technology. They can thus offer their customers a total package. Their typical customers are 95% industrial companies where they take care of cooling, heating and ventilation.

Maarten, one of the business managers, is so convinced of the benefits of Climapulse that he uses it as a USP when presenting TWS to potential clients. Screenshots of Climapulse are included in a professional brochure. 

The big advantage of Climapulse is the fact that all data is instantly up-to-date because the platform is completely cloud-based. That means you can access your data anywhere, anytime, and it is updated automatically so you can work flawlessly on location and have all the data you need. All the technicians at TWS now have a laptop or tablet that allows them to connect directly to Climapulse. 

Climapulse allows you to download various reports. This is important to TWS for their own operations, but also in terms of informing their end customers. In fact, they regularly receive specific data requests from their customers.